Frequently Asked Questions
How to Order
In custom apparel industry, a good turnaround time is 2 to 3 weeks, however we know how important is for you to receive your items as soon as possible.
We offer you 7 to 10 business days (Monday to Friday) to receive your order. Turnaround for larger orders will be provided with quote.
For embroidery there is no minimum order, however for orders under 36 pieces there is a charge for setup the logo $30.00 plus the shipping costs; if you placed an order using the same logo again there is no setup fee charge again.
For orders 36 + there is no setup fee charge and the shipping is free.
For orders 72 + no setup fee + 10% discount and free shipping.
Yes, the minimum order is 36 pieces.
You could mix any colors and sizes, as long as you use the same logo and identical size.
Once the order is placed, enter to “My Account”, select the order you need to upload to, and upload your art/logo. The max. upload size per file: 10MB.
Max total upload size: 32M, so we can work on it.
We receive images in different formats such as JPG, TIF, PNG, BMP.
Or AI, CDR, DST, PES if you had already your art vectorized.